> ## Documentation Index
> Fetch the complete documentation index at: https://support.rotapad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Your First Customer

> Step-by-step guide to creating your first customer profile

## Video Tutorial: Adding Your First Customer

Watch this walkthrough to learn how to add a customer to RotaPad.

<div style={{ position: 'relative', paddingBottom: '56.25%', height: 0 }}>
  <iframe src="https://www.loom.com/embed/4395b293a78548ddb30559258986cc14" frameBorder="0" allowFullScreen style={{ position: 'absolute', top: 0, left: 0, width: '100%', height: '100%' }} />
</div>

<Note>
  **Video Duration:** \~3 minutes

  This tutorial covers:

  * Navigating to the Customers section
  * Clicking "Add Customer"
  * Entering customer details (name, address, contact info)
  * Understanding customer fields
  * Saving the customer profile
  * Verifying the customer was created successfully
</Note>

***

## Quick Steps Reference

### 1. Navigate to Customers

Click on **Customers** in the main navigation

### 2. Click Add Customer

Select the **Add Customer** button

### 3. Enter Details

**Basic Information:**

* Customer Name
* Customer Display ID (optional)

**Billing Address:**

* Address Line 1
* Address Line 2 (optional)
* City
* Postcode
* Country

**Contact Information:**

* Email address
* Phone number

### 4. Save

Click **Save** to create the customer

***

## Example Customer

Here's an example to help you get started:

<CodeGroup>
  ```text Example theme={null}
  Customer Name: Sunrise Care Agency
  Display ID: SCA-001
  Address: 123 Care Street
  City: Manchester
  Postcode: M1 1AA
  Country: United Kingdom
  Email: billing@sunrisecare.com
  Phone: 0161 123 4567
  ```
</CodeGroup>

***

## Tips for Success

<Tip>
  **Use descriptive names** - Make customer names clear and easy to identify in lists and reports.
</Tip>

<Tip>
  **Add accurate billing info** - Enter the correct billing address and contact information now to ensure invoices are generated properly later.
</Tip>

<Warning>
  **Double-check the email** - This email will receive invoices, so make sure it's correct!
</Warning>

***

## What's Next?

After adding a customer, the next step is to add home locations where your staff will work.

<Card title="Add Your First Home" icon="house-medical" href="/tutorials/first-home" horizontal>
  Watch the next tutorial to add a home location to this customer
</Card>

***

## Common Questions

<AccordionGroup>
  <Accordion title="Can I edit customer details later?">
    Yes! You can edit any customer information at any time from the customer's profile page.
  </Accordion>

  <Accordion title="What if I don't have all the information now?">
    You can save with just the required fields (name and address) and add more details later.
  </Accordion>

  <Accordion title="Can one customer have multiple locations?">
    Absolutely! After creating a customer, you can add multiple home locations under that customer.
  </Accordion>

  <Accordion title="How do I organize multiple customers?">
    Use the search and filter features in the Customers list to quickly find and organize your clients.
  </Accordion>
</AccordionGroup>

***

## Related Resources

<CardGroup cols={2}>
  <Card title="Customer Management Guide" icon="book" href="/customers/overview">
    Read the full documentation
  </Card>

  <Card title="Add Home Tutorial" icon="play" href="/tutorials/first-home">
    Next video tutorial
  </Card>
</CardGroup>
