> ## Documentation Index
> Fetch the complete documentation index at: https://support.rotapad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve new staff

> Review staff who registered themselves and approve or reject them

When new staff [register themselves](https://support.rotapad.com/register.md), their details wait on the **Registrations** page until an admin or support user approves them. Approving creates their staff record and lets them sign in.

![Registrations page with Pending, Approved, Rejected and All tabs, a table of pending registrations and an Approve confirmation](https://mintcdn.com/rotapad/h_J-CEP3ozUHuLZ-/images/registrations-wireframe.svg?fit=max\&auto=format\&n=h_J-CEP3ozUHuLZ-\&q=85\&s=f3bb903b7ec899f05e8021796abac702)

> [!NOTE]
>
> Only admins and support users can see the **Registrations** page.

## Get notified

Every admin and support user gets an email called **New registration to review** when someone registers. Click **Review registrations** in the email to open the page.

![New registration to review email with the person's details and a Review registrations button](https://mintcdn.com/rotapad/xcZ37D-z5OitLRQE/images/screens/registration-admin.png?fit=max\&auto=format\&n=xcZ37D-z5OitLRQE\&q=85\&s=055c56b9e5057e41d663e8a1730614de)

## Review registrations

1. Click **Registrations** in the sidebar under **Manage**.
2. The **Pending** tab opens first. The number on each tab shows how many registrations it holds.
3. Check each person's name, email, phone, location and when they registered.

## Approve someone

1. Click **✓** on their row.
2. Click **Approve** to confirm.

RotaPad then:

* Creates their staff record with an employee ID
* Switches on their sign-in
* Emails them that they can now sign in

## Reject someone

1. Click **✕** on their row.
2. Add a reason if you like. It's included in their email.
3. Click **Reject**.

Their pending account is removed and they're emailed. They can register again later.

## See past decisions

Use the **Approved**, **Rejected** and **All** tabs. The **Reviewed** column shows who made each decision and when. Hover over a rejected row to see the reason.

## Emails new staff receive

> [tab] Received
>
> ![Registration received email](https://mintcdn.com/rotapad/xcZ37D-z5OitLRQE/images/screens/registration-received.png?fit=max\&auto=format\&n=xcZ37D-z5OitLRQE\&q=85\&s=c57d0ef0ae694fb47b99070aab49eeb2)

> [tab] Approved
>
> ![Account approved email with a Sign in button](https://mintcdn.com/rotapad/xcZ37D-z5OitLRQE/images/screens/registration-approved.png?fit=max\&auto=format\&n=xcZ37D-z5OitLRQE\&q=85\&s=daecb02fb5690c0072de982551d136ad)

> [tab] Rejected
>
> ![Registration not approved email with the reason](https://mintcdn.com/rotapad/xcZ37D-z5OitLRQE/images/screens/registration-rejected.png?fit=max\&auto=format\&n=xcZ37D-z5OitLRQE\&q=85\&s=e1845f90da3f155b82641da1ea4264ff)

> [!TIP]
>
> Share your registration link with new starters: your organisation's RotaPad address followed by `/register`.


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